A global television network had a full suite of competitor products and solutions for mailing and shipping (inbound and outbound). However, they were struggling with limited features, legacy technology, and a lack of support or upgrades. This network prides itself on setting the bar as a technological leader. In this regard, their existing solutions were falling short of their goals and were not scalable to the extent that the customer desired.
Download our case study to discover how Quadient software and Parcel Pending by Quadient package lockers helped solve the network’s shipping & receiving process issues and create happier, more engaged employees.
Full visibility and accountability of packages and assets reduced risk of loss or delayed delivery.
Automating manual functions made their shipping and receiving process more accurate, efficient, and effective.
Improved response time and improved SLAs resulted in happier, more engaged employees.
"I am so pleased with the speed, accuracy, and efficiency of the solutions. The attentiveness and level of service has exceeded our expectations.”
Director of Operations and Facilities
The global television network’s corporate campus is over 100,000 square feet with more than 2,200 employees. The campus is a 24/7 facility, with many employees working 12 to 14-hour days. In a demanding and competitive industry like media, retaining employees can be a challenge. For this reason, this network offers many on-site amenities and services to their employees like day care, car wash, dry cleaning and personal IT for home laptops to promote an enticing and desirable work environment.
With the goal of maintaining their reputation as an exemplary corporate campus, this network set the bar as a technology leader with end-to-end inbound and outbound mailing and shipping solutions by Quadient.