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Download the Case Study Now

Find out how Trellis Fifth Avenue used Parcel Pending to completely reduce package theft at the property.


As an older, space-constrained property, Trellis Fifth Avenue had a lack of adequate mailroom space to store a growing number of package deliveries. Packages were stored on a table in the lobby or next to an unattended security desk. Building staff, owners, and residents knew they needed a better solution, but what? 

Download the case study to discover how package lockers helped solve the property’s package management issues and generate positive reactions from their residents.


Residents and owners love the convenience of their Parcel Pending lockers.


Building staff saved countless hours previously spent managing packages.


Trellis saw a 100% reduction in package theft after installing our lockers.

"We absolutely made the right choice with Parcel Pending. Everyone loves how easy it is to use the lockers, and the Customer Service team has provided phenomenal support for both our owners and our residents.”

Jason King
President, Homeowner's Association Board
Trellis Fifth Avenue


About Trellis Fifth Avenue:

Trellis Fifth Avenue is an urban condominium property located in the heart of the Gaslamp Quarter in downtown San Diego – a prime location for both owners and residents. Built in 2005, Trellis houses 149 units across two buildings, and features amenities like secure underground parking, a community recreation room, and Parcel Pending package lockers.