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Find out how an Ivy League Business School used an intelligent locker solution to improve student and staff satisfaction as well as realized unexpected cost savings.

Established in the 1900’s, this Ivy League graduate business school needed to bring its service facilities into the 21st century. The mail services staff maintained 600 traditional combination lock mailboxes for its student residents. Because traditional mailboxes are not equipped to alert students automatically when they receive mail, some mail would sit in a mailbox for days, requiring mail services staff to contact students personally.

Download our case study to discover how Parcel Pending by Quadient package lockers helped this Ivy League university improve student and staff satisfaction as well as realize unexpected cost savings in reduced annual maintenance costs.

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Our Intelligent Parcel Lockers eased the burden of package management for mail staff.

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The University saw reduced annual maintenance costs for their mail services. 

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Students love how easy it is to receive and access their mail and packages.


Before:

  • Antiquated, combination lock mailboxes
  • High annual maintenance costs

After:

  • Secure, 24/7 self-service mail pick-up
  • Automatic delivery notification
  • Easy retrieval access
  • Centralized student mail center
  • Reduced delivery time and maintenance costs

About the Ivy League Business School:

Established in the 1900’s, this Ivy League graduate business school and its facilities support over 2000 students, 600 of which live on-campus. Previously, the mail services staff maintained 600 traditional combination lock mailboxes for its student residents. As an Ivy League institution, living up to its high standards, in every aspect of the university including mail services, was a key consideration. Their new, secure, self-service solution helps reinforce their overall position as a best-in-class institution.