With over 40,000 apartment homes in 18 markets throughout ten states, Cortland quickly recognized the impact that the boom in online shopping had on both their residents and Property Managers. Download the case study to discover how package lockers helped solve its package management issues and the reaction from their residents.
Satisfaction compared to traditional office pickup
Cortland North Druid Hills residents prefer having lockers
Residents that are more likely to renew their lease
"When you pair the positive resident feedback from our pilot install with the fact that resident packages are growing at a staggering rate of 30-40 percent annually, it really is a no-brainer for us to expand the use of Parcel Pending lockers at more of our communities."
Brian Ericson, Vice President, Marketing Insights, Cortland
Cortland owns over 40,000 apartment homes in 18 markets throughout ten states, primarily in the Southeast and Texas. Cortland has been recognized as a National Multifamily Housing Council (NMHC) Top 50 Owner and Manager (2017) and one of Atlanta’s “2017 Top 25 Large Workplaces.”