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82% of residents

prefer Parcel Pending lockers to an office pickup system.

As one of NMHC's Top 50 Property Owners and Managers, Cortland quickly recognized the impact that the boom in online shopping had on both their residents and Property Managers. Download the case study to discover how package lockers helped solve its package management issues and the reaction from their residents.

82%

Very good satisfaction
(versus 31% prior to lockers).

40%

Significantly more likely to renew. 

70%

Strongly prefer package lockers.

"Parcel Pending lockers are popular with our residents, and such satisfaction serves as a positive influence when it comes time for renewals. In addition, the package lockers are a popular feature that add extra appeal to new residents, which in turn attracted quality potential residents to the property as well."

Brian Ericson, Vice President, Marketing Insights, Cortland

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About Cortland:

Cortland owns over 40,000 apartment homes in 18 markets throughout ten states, primarily in the Southeast and Texas. Cortland has been recognized as a National Multifamily Housing Council (NMHC) Top 50 Owner and Manager (2017) and one of Atlanta’s “2017 Top 25 Large Workplaces.”